Legal
Privacy Policy
Last updated: 9 June 2026
BuildScope respects your privacy. We do not sell your personal information and we do not share your project data with unrelated third parties for them to market to you.
We collect and use information only to operate, secure, improve and support the BuildScope platform.
These documents are general draft website policies and should be reviewed by an Australian lawyer before publication.
1. Information we collect
BuildScope may collect:
- Name, email address and phone number
- Business and company details
- Billing information
- Account login details
- Staff user details
- Project information, site notes and scope details
- Measurements, uploaded photos and documents
- Feedback and support requests
- Usage and analytics data
- Device and browser information
- Integration data where connected by the user
2. How we use information
We use information to:
- Provide the BuildScope service
- Create and manage user accounts
- Store project information
- Generate scopes of works and PDF exports
- Improve AI-assisted workflows
- Provide support
- Process subscriptions and payments
- Send account and service notifications
- Improve the app experience
- Monitor security and performance
- Fix bugs and develop new features
- Comply with legal obligations
3. AI processing
BuildScope may process user input through AI systems to help generate, organise, review or improve project information. This may include project notes, measurements, trade information, uploaded content, user feedback and company-specific preferences.
BuildScope is designed so that company-specific learning remains isolated to that company account. One company's project data is not used to generate company-specific outputs for another company.
4. We do not sell your data
BuildScope does not sell personal information or project data, and does not provide your private project information to advertisers for them to sell products to you.
5. Advertising and analytics
BuildScope may run online advertising and may use analytics tools to understand website visits, ad performance, sign-ups and product usage, including tools such as Meta, Google, LinkedIn, TikTok, Klaviyo or similar platforms.
These tools may use cookies, pixels or similar technologies to measure advertising performance. BuildScope does not share private project scopes, uploaded documents, customer project details or confidential construction data with advertising platforms.
Users can manage cookie or tracking preferences where required.
6. Data storage
BuildScope currently uses Firebase / Firestore for database storage and Vercel for hosting. Project and account data may be stored using trusted cloud infrastructure providers.
BuildScope takes reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification or disclosure.
7. Encryption and security
BuildScope uses reasonable technical and organisational security measures to protect user information, including:
- Encrypted connections
- Secure authentication
- Access controls
- Role-based permissions
- Secure database rules
- Activity monitoring
- Cloud security practices
- Limited internal access
- Regular security improvements
No online platform can guarantee absolute security, but BuildScope will take reasonable steps to protect user information.
9. Integrations
If a user connects BuildScope to a third-party integration, such as accounting, job management or CRM software, BuildScope may send or receive information needed for that integration to work.
Users are responsible for reviewing the third-party platform's own terms and privacy policy. BuildScope is not responsible for how third-party platforms handle data after the user authorises the integration.
10. Access, correction and deletion
Users may request access to, correction of or deletion of personal information where required by law. Some information may need to be retained for legal, billing, security, backup or compliance reasons.
Contact admin@buildscope.app.
11. Data retention
BuildScope keeps information for as long as reasonably required to provide the service, manage accounts, comply with legal obligations, resolve disputes, maintain backups and improve platform security. Users may request deletion of their account or project data, subject to legal, billing, backup and operational requirements.
12. Overseas providers
Some service providers used by BuildScope may store or process information outside Australia. Where this occurs, BuildScope will take reasonable steps to use reputable providers with appropriate privacy and security practices.
13. Privacy contact
For privacy questions or requests, contact admin@buildscope.app.